Search results
Showing 61 to 70 of 1735 search results for level complaints data.
-
Interest rate hedging products (IRHP)
We explain the background to the mis-selling and redress scheme. -
The fairness challenge
Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Investing in crypto
A common phrase in the crypto community is ‘do your own research’ as it’s important to understand what you are buying. Investments in crypto can be complex, making it difficult to understand the risks associated with the investment. -
FCA provides update on PPI
CP16/20, 2 August 2016 Rules and guidance on payment protection insurance complaints: feedback on CP15/39 and further consultation. ... CP15/39, 26 November 2015: Rules and guidance on payment protection insurance complaints. -
Adviser reporting requirements
The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant. -
Personal data and Financial Lives survey
This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work. -
Laying myths to rest
Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
IRHP: the review process
IRHP: the review process. -
Sustainability
Misleading advertisements, the mis-selling of low value insurance and poor complaints handling contribute significantly to the general public’s mistrust of financial services. ... We will also continue our work to ensure that firms’ ongoing