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Showing 31 to 40 of 1729 search results for level complaints data.

  1. Most complained about firms and products revealed

    News stories Published: 15/04/2013 Last modified: 29/11/2016
    We have published the number of complaints received by banks, building societies, insurers and mortgage providers during the second half of 2012, and what those complaints were about. If you are thinking about moving your money, comparing mortgages
  2. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 12/03/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.
  3. Complaints data: January to June 2016

    News stories Published: 06/10/2016 Last modified: 10/10/2016
    We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.
  4. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
    Complaints data items: FAQs
  5. Complaints data: July to December 2015

    News stories Published: 30/03/2016 Last modified: 16/10/2020
    View the data and the most complained about firms and financial products for July to December 2015.
  6. FSA Firm-level complaints data 2010 H1 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2010 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure
  7. FSA Firm-level complaints data 2010 H2 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2010 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  8. Payment protection insurance complaints deadline Final Report

    PPI Corporate documents Published: 24/10/2018 Last modified: 24/04/2020
    This report reviews the impact of the 29 August 2019 deadline for new PPI complaints and the 2-year consumer communications campaign that preceded it.
  9. FSA Firm-level complaints data 2012 H1 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2012 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  10. Ex-gratia payments for complaint handling delays

    About us Published: 29/04/2022 Last modified: 29/04/2022
    We explain our approach when we consider making an ex-gratia (goodwill) payment because of the distress or inconvenience caused by avoidable delays in our complaint handling.