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Data Bulletin: February 2017 - Consumer contact centre
This edition focuses on insights from the FCA's consumer contact centre, as well as the latest trends in the retirement income market. -
About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published. -
Publications
Policy and guidance, corporate documents, notices and decisions, data, research and forms -
Complaints data 2015 H2 summary info [pdf]
Latest statistics summary for complaints data for 2015 H2. -
Firm specific complaints data
The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel. -
Complaints data: January to June 2016
We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products. -
Archived data
Find FCA data published before 2018. -
Directory of certified and assessed persons
Find out how you can prepare and amend your certified and assessed person submission, and why it's important to confirm your details. -
FCA Data Bulletin: Issue 6 - June 2016 [pdf]
This quarterly update will provide you with details of the latest regulatory data and developments. The FCA's sixth Data Bulletin provides insight into a range of areas, including: an update on attestations and skilled person reports, the latest -
About our complaints data
This page provides more information about how the FCA collects and reports complaints data.