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Showing 61 to 70 of 1022 search results for know your customer.

  1. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 
  2. Conduct Risk Briefing

    Speeches Published: 28/11/2014 Last modified: 28/11/2014
    Speech by Robert Taylor, Head of Wealth Management & Private Banking, at the FCA. This is the text of the speech as drafted, which may differ from the delivered version.
  3. Unauthorised payments from your account

    Consumers Know your rights Published: 18/04/2016 Last modified: 13/01/2018
    In most circumstances, your bank must refund you for an unauthorised payment. Find out what your rights when money is taken from your account without your permission.
  4. Adviser charging rules

    Tasks for regulated firms Published: 21/12/2015 Last modified: 16/05/2016
    Find out about our rules on how advisers can charge clients and how they must explain these charges.
  5. Trail commission

    Consumers Published: 18/04/2016 Last modified: 20/07/2020
    If you received financial advice or used an intermediary to buy an investment product before 31 December 2012, you may be paying trail commission. Find out how you can stop paying.
  6. The regulatory challenge

    Speeches Published: 23/02/2015 Last modified: 24/02/2015
    You are, within your respective firms, also, I hope, performing those functions I have described. ... If you say you want something but your actions say something else, nothing will change.
  7. Dealing commission

    Speeches Published: 10/07/2014 Last modified: 10/07/2014
    Speech by Martin Wheatley, Chief Executive of the FCA, at the FCA conference on dealing commission in London. This is the text of the speech as drafted, which may differ from the delivered version.
  8. Building cyber resilience

    Speeches Published: 26/01/2018 Last modified: 26/01/2018
    Speech by Robin Jones, Head of Technology, Resilience & Cyber at the FCA, delivered to the PIMFA Financial Crime Conference, London.
  9. Using payment service providers

    Know your rights Published: 28/02/2020 Last modified: 06/08/2020
    There are many ways to make payments. Some are made through your bank, while others happen through non-bank payment providers. It is important to be aware that the protections you have differ depending on the type of firm you are using. 
  10. Interest rate hedging products (IRHP)

    Consumers Know your rights Published: 19/04/2016 Last modified: 14/05/2020
    The FCA review into failings in the way some banks sold interest rate hedging products.