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Consumer Duty – information for firms
To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market. -
How to complain
If you're unhappy with a financial product or service, find out how to complain and when you should get in touch with the Financial Ombudsman Service. -
Interest rate hedging products (IRHP)
We explain the background to the mis-selling and redress scheme. -
Fighting financial crime – the force multiplier effect
Speech by Sarah Pritchard, Executive Director, Markets, FCA at the Financial Crime Summit – 1LOD. -
Rolling regulation forwards
Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner. -
Consumers
Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams. -
Meeting the growth challenge
Speech by Martin Wheatley, Chief Executive, the FCA, at the British Insurance Brokers’ Association (BIBA) conference, ExCel Centre, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Apply to become a debt firm
Find out how to apply to the FCA for authorisation if you’re a debt advice, debt collection or debt purchaser firm, or if you conduct debt administration. -
Unstable coins: cryptoassets, financial regulation and preventing financial crime in the emerging market for digital assets
Speech delivered by Therese Chambers, Director of Retail and Regulatory Investigations at the FCA, on cryptoassets. -
Crypto investment scams
Find out how crypto investment scams work, how to avoid them and what to do if you’re scammed.