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Showing 1 to 10 of 987 search results for know your customer.

  1. Preparing your firm for Brexit: end of the transition period

    Firms Published: 12/07/2018 Last modified: 11/11/2020
    Considerations to help firms consider if or how they will be affected by the end of the transition period, and what action they may need to take.
  2. Mortgages and coronavirus: information for consumers

    Consumers Published: 20/03/2020 Last modified: 17/11/2020
    Find out how we expect mortgage lenders and administrators to treat you if you’re experiencing financial difficulties because of coronavirus (Covid-19).
  3. Brexit: information for general insurers and intermediaries in the UK

    Firms Published: 26/02/2019 Last modified: 25/11/2020
    Advice for UK-based general insurers to prepare for the end of the transition period.
  4. Brexit: information for life insurers in the UK about pensions and retirement income

    Firms Published: 26/02/2019 Last modified: 25/11/2020
    Considerations for life insurers in the UK after the transition period.
  5. How to claim compensation if a firm fails

    Consumers Complaints and compensation Published: 19/04/2016 Last modified: 28/08/2020
    If you are owed money by a financial firm that goes bust, you may be entitled to compensation. Find out more.
  6. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 21/11/2016
    Information on why the review was conducted. 
  7. Coronavirus (Covid-19)

    Last modified: 23/11/2020
    Information for firms and consumers on the Coronavirus (Covid-19)
  8. Wealth management

    Consumers Published: 18/04/2016 Last modified: 20/07/2020
    Find out about wealth management services and how to make sure you get the service you expect.
  9. FSA - Customer File Reviews [pdf]

    Archive Published: 06/12/2007 Last modified: 03/08/2016
    This document is intended to help you consider the type of information you could get from reviewing a customer’s file. Think about your current process. Does it only act as a check for administrative errors or does it allow you to assess the
  10. Consumers

    Consumers Last modified: 14/09/2020
    Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.