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Showing 1 to 11 of 853 search results for its payment protection insurance.

  1. Payment protection insurance complaints deadline Final Report

    PPI Corporate documents Published: 24/10/2018 Last modified: 24/04/2020
    This report reviews the impact of the 29 August 2019 deadline for new PPI complaints and the 2-year consumer communications campaign that preceded it.
  2. PS17/3: Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance

    Policy and guidance Policy statements Published: 02/03/2017 Last modified: 09/02/2018
    This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20. 
  3. Payment protection insurance Final Report [pdf]

    PPI Published: 24/04/2020
    This report reviews the impact of the 29 August 2019 deadline for new PPI complaints and the 2-year consumer communications campaign that preceded it. It closes our project work on the PPI issue and outlines how we will continue to ensure that firms complete their handling of the remaining PPI complaints fairly.|This report reviews the impact of...
  4. Mortgage Payment Protection Insurance (MPPI)

    Tasks for regulated firms Published: 24/02/2016 Last modified: 24/02/2016
    Details of the agreement drawn up between us and the MPPI industry to ensure customers receive fair treatment, outlining the action firms should take and where you can find further information.
  5. Income and payment protection

    Consumers Published: 18/04/2016 Last modified: 17/07/2020
    Find out about income and payment protection, and how to check if one of these products is right for you.
  6. Complaints data

    Data Published: 16/04/2020 Last modified: 16/04/2020
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  7. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints. Why are we issuing this thematic review? Payment protection insurance (PPI) has developed into the biggest issue of financial mis-selling in recent years and has significantly damaged public trust in financial institutions. Ensuring that...
  8. Business interruption insurance

    Firms Published: 15/05/2020 Last modified: 03/08/2020
    Find out how we are seeking legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis.
  9. General Insurance value measures

    Data Published: 30/01/2019 Last modified: 24/03/2020
    The FCA has launched the fourth General insurance value measures pilot.
  10. How to complain

    Consumers Complaints and compensation Published: 19/04/2016 Last modified: 16/04/2020
    Financial firms we regulate must have a procedure in place for resolving disputes with their customers and respond to you within set deadlines.