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Payment protection insurance
Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams. -
Competition in the interests of consumers
Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version. -
The retail intermediary market 2019
This page provides the FCA's analysis of the intermediary sector in 2019 based on data drawn from the Retail Mediation Activities Return (RMAR). -
Highlights of the FCA’s new approach in 2021
Our mission is to protect consumers from harm, enhance the integrity of the UK’s financial system and promote competition. We are continuing to pursue these objectives while also working to become a more innovative, adaptive and assertive regulator -
General insurance value measures data - July to December 2021
The FCA has published value measures data for a wide range of General Insurance (GI) Products for July to December 2021. -
The FCA publishes its Mission and Business Plan
The FCA has published its Mission, which gives firms and consumers greater clarity about how the FCA prioritises its interventions in financial markets. -
Motor finance agreements and coronavirus: draft temporary guidance for firms
This guidance applies to regulated firms that issue regulated motor finance agreements. -
2018 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2018. -
Disruptive innovation in financial markets
Speech by Mary Starks, Director of Competition, FCA, delivered at the OECD (Organisation for Economic Cooperation and Development), Paris. This is the text of the speech as drafted, which may differ from the delivered version. -
Total number of complaints continues to fall
Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of -
Our Perimeter Report
Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products