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Showing 112 to 121 of 448 search results for healthy firm culture.

  1. Investment managers

    Investment managers Last modified: 23/09/2021
    Investment managers need to be authorised and utilise the available support to best help consumers. Find useful links, publications and expectations for investment management firms.
  2. Best of British Conference

    Speeches Published: 14/11/2014 Last modified: 30/01/2015
    Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the Financial Conduct Authority (FCA), delivered at the Best of British Conference hosted by JP Morgan, London. This is the text of the speech as drafted, which may differ
  3. 5 Conduct Questions Programme

    Tasks for regulated firms Published: 12/04/2017 Last modified: 03/09/2020
    The FCA has engaged with firms on conduct and risk and is now feeding back findings on good and bad practice. The 5 Conduct Questions Programme covers the importance of overall governance, identifying conduct risk and fostering staff engagement
  4. Transforming culture in financial services

    Speeches Published: 19/03/2018 Last modified: 19/03/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, at the Transforming culture in financial services conference.
  5. The regulatory challenge

    Speeches Published: 23/02/2015 Last modified: 24/02/2015
    To do that successfully requires firms to use their judgement and common sense. ... You must be confident that they understand the purpose of the rules – what they are trying to achieve and, underpinning all of that, that the culture embedded
  6. Fair treatment of customers

    Tasks for regulated firms Published: 12/05/2015 Last modified: 24/03/2021
    PRIN is the FCA principles for firms. It stipulates firms must demonstrate that fair treatment of customers is core to their business. Consult our six expected customer outcomes.
  7. Final Notice 2015: Moorhouse Group Limited [pdf]

    Final notices Published: 23/04/2015 Last modified: 23/04/2015
    This final notice refers to breaches of PRIN 3 and PRIN 7 related to mis-selling and culture/governance in the general insurance and protection sector. We imposed a fine.
  8. TR19/1: Debt management sector thematic review

    Thematic reviews Published: 15/03/2019 Last modified: 15/03/2019
    This report shares the key findings of our thematic review of the debt management sector.We committed in our 2017/18 Business Plan to assess how the market is operating and whether firms are meeting customer needs and our standards.
  9. Final Notice 2015: Aviva Investors Global Services Limited [pdf]

    Final notices Published: 24/02/2015 Last modified: 24/02/2015
    This final notice refers to breaches of PRIN 3, PRIN 8 and COBS related to unfair treatment of customers, conflicts of interest and culture / governance in the Asset management sector. We imposed a fine.
  10. Requirements of approved persons

    Tasks for regulated firms Published: 12/05/2015 Last modified: 25/05/2022
    Approved persons have to know and meet our regulatory requirements, as well as understand how to apply them.