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Showing 1 to 10 of 3340 search results for firm complaints data.

  1. About our data

    Last modified: 18/09/2020
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
  2. Complaints data

    Data Published: 16/04/2020 Last modified: 18/09/2020
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  3. Business interruption insurance

    Firms Published: 15/05/2020 Last modified: 25/09/2020
    Find out how we are seeking legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis.
  4. Firm specific complaints data

    Data Published: 16/04/2020 Last modified: 16/04/2020
    The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.
  5. Firm level complaints data 2013 H1 [xlsx]

    Data Published: 10/10/2013 Last modified: 09/12/2013
    Firm level complaints data 2013 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  6. Firm level complaints data 2019 H1 [xlsx]

    Data Published: 30/12/2019 Last modified: 30/12/2019
    Firm level complaints data 2019 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  7. Firm level complaints data 2017 H2 [xlsx]

    Firm and market data Retail banking Retail investments Retail lending General insurance and protection Investment management Pensions and retirement income Published: 19/04/2018
    Firm level complaints data 2017 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  8. Firm level complaints data 2017 H1 [xlsx]

    Data Published: 23/10/2017
    Firm level complaints data 2017 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  9. Firm level complaints data 2018 H1 [xlsx]

    Data Published: 29/10/2018
    Firm level complaints data 2018 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  10. Firm level complaints data 2019 H2 [xlsx]

    Data Published: 16/04/2020
    Firm level complaints data 2019 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.