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Showing 81 to 90 of 16532 search results for firm complaints data.

  1. Bank or building society

    Last modified: 22/09/2017
    of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document), Reporting and notifications (Chapter 13 in our Approach Document) and Access to payment account services ... Certain firms which are carrying on

  2. The fairness challenge

    Speeches Published: 24/10/2013 Last modified: 25/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version.

  3. Regulatory reporting

    Tasks for regulated firms Published: 03/05/2016 Last modified: 09/02/2023
    Find out more about the type of reports you should be sending us to comply with our regulatory requirements.

  4. Complain about us, the PRA or the Bank of England (the regulators)

    How we operate Published: 04/04/2016 Last modified: 13/03/2024
    Find out how to make a complaint about the regulators and how we investigate complaints.

  5. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

  6. Requests for letters of goodstanding

    Last modified: 14/10/2020
    Whether we hold any relevant adverse information. Whether we areaware of any complaints against the firm. ... Whether the firm has been subject to censure, criticism or disciplinary proceedings by us.

  7. FSA Firm-level complaints data 2011 H2 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2011 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.

  8. Aggregate complaints data: 2019 H1

    Data Published: 17/10/2019 Last modified: 17/10/2019
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. 

  9. Firm-level complaints data sortable table: 2023 H1

    Data Published: 28/04/2022 Last modified: 19/10/2023
    The data relates to the first half of 2021 (H2) and includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period.

  10. Complaints handling review findings

    Multi-firm reviews Published: 15/08/2018 Last modified: 15/08/2018
    The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints.
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