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Showing 1 to 11 of 74 search results for failing to handle payment protection insurance.

  1. FSA fines The Co-operative Bank plc for failing to handle PPI complaints fairly

    Press Releases Published: 04/01/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has fined The Co-operative Bank plc (Co-op) £113,300 for failing to handle payment protection insurance (PPI) complaints fairly.
  2. 2013 fines

    News stories Published: 02/01/2013 Last modified: 04/01/2018
    This table contains information about fines published during the calendar year ended December 2013. The total amount of fines is £474,263,738.
  3. About our data

    Last modified: 05/05/2021
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
  4. Lloyds Banking Group fined £4.3 million for delayed PPI redress payments

    Press Releases Published: 19/02/2013 Last modified: 09/12/2016
    The Financial Services Authority (FSA) has fined three Lloyds Banking Group firms a total of £4,315,000 for failings in their systems and controls that resulted in up to 140,000 customers receiving delayed payment protection insurance (PPI) redress.
  5. Regulation round-up November 2018

    Newsletters Published: 15/11/2018 Last modified: 15/11/2018
    Regulation round-up is our monthly email to all regulated firms, updating you on the latest news that affects your sector.
  6. Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly

    Press Releases Published: 05/06/2015 Last modified: 05/06/2015
    Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly. ... their customers fairly when handling Payment Protection Insurance (PPI) complaints between March 2012 and May 2013.
  7. FCA fines CT Capital Ltd for failures related to PPI complaint handling

    Press Releases Published: 01/06/2016 Last modified: 01/06/2016
    The Financial Conduct Authority (FCA) has today fined CT Capital Ltd (CT Capital) £2,360,900 for serious failings in its historic Payment Protection Insurance (PPI) complaint handling processes. ... Failing to handle complaints appropriately means that
  8. Overview of the FCA prudential approach

    Speeches Published: 21/05/2015 Last modified: 21/05/2015
    Speech by Nausicaa Delfas, Director of Specialist Supervision at the FCA, delivered at the first FCA Prudential Supervision Forum. This is the text of the speech as drafted, which may differ from the delivered version.
  9. Regulation round-up September 2013

    Newsletters Published: 02/10/2013 Last modified: 28/10/2013
    In 2012, we identified failings in the way that some banks sold IRHPs. ... The My Home policy has already been sold to consumers in the UK through one authorised general insurance intermediary.
  10. FCA publishes PPI complaints deadline Progress Report

    Press Releases Published: 24/10/2018 Last modified: 24/10/2018
    The Financial Conduct Authority (FCA) has today published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work.