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Showing 1 to 11 of 85 search results for failing to handle payment protection insurance.

  1. Consumers

    Consumers Last modified: 31/10/2023
    Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.
  2. Leaseholder buildings insurance

    Consumers Complaints and compensation Know your rights Published: 30/04/2021 Last modified: 21/09/2022
    Increases in buildings insurance premiums have led to higher costs for some leaseholders. Find out about your rights if you’ve been affected by these increased costs.
  3. Pilot general insurance value measures data

    Data Published: 08/09/2020 Last modified: 31/10/2022
    Find out about the FCA's fourth publication of value measures data under our General insurance (GI) value measures pilot.
  4. PS20/3: Signposting to travel insurance for consumers with medical conditions

    Policy statements Published: 14/07/2019 Last modified: 22/03/2024
    This consultation sets out proposals to help consumers with pre-existing medical conditions (PEMCs) who can sometimes struggle to access affordable travel insurance that covers their medical conditions.
  5. 2013 fines

    News stories Published: 02/01/2013 Last modified: 26/03/2024
    Fines published during the calendar year ending December 2013.
  6. FSA fines The Co-operative Bank plc for failing to handle PPI complaints fairly

    Press Releases Published: 04/01/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has fined The Co-operative Bank plc (Co-op) £113,300 for failing to handle payment protection insurance (PPI) complaints fairly.
  7. Archived data

    Last modified: 06/01/2023
    Find FCA data published before 2018.
  8. Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly

    Press Releases Published: 05/06/2015 Last modified: 05/06/2015
    Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly. ... their customers fairly when handling Payment Protection Insurance (PPI) complaints between March 2012 and May 2013.
  9. Lloyds Banking Group fined £4.3 million for delayed PPI redress payments

    Press Releases Published: 19/02/2013 Last modified: 09/12/2016
    The Financial Services Authority (FSA) has fined three Lloyds Banking Group firms a total of £4,315,000 for failings in their systems and controls that resulted in up to 140,000 customers receiving delayed payment protection insurance (PPI) redress.
  10. FCA fines CT Capital Ltd for failures related to PPI complaint handling

    Press Releases Published: 01/06/2016 Last modified: 01/06/2016
    The Financial Conduct Authority (FCA) has today fined CT Capital Ltd (CT Capital) £2,360,900 for serious failings in its historic Payment Protection Insurance (PPI) complaint handling processes. ... Failing to handle complaints appropriately means that