Search results
Showing 1 to 11 of 85 search results for failing to handle payment protection insurance.
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Payment protection insurance
Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams. -
Consumers
Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams. -
Leaseholder buildings insurance
Increases in buildings insurance premiums have led to higher costs for some leaseholders. Find out about your rights if you’ve been affected by these increased costs. -
Pilot general insurance value measures data
Find out about the FCA's fourth publication of value measures data under our General insurance (GI) value measures pilot. -
PS20/3: Signposting to travel insurance for consumers with medical conditions
This consultation sets out proposals to help consumers with pre-existing medical conditions (PEMCs) who can sometimes struggle to access affordable travel insurance that covers their medical conditions. -
2013 fines
Fines published during the calendar year ending December 2013. -
FSA fines The Co-operative Bank plc for failing to handle PPI complaints fairly
The Financial Services Authority (FSA) has fined The Co-operative Bank plc (Co-op) £113,300 for failing to handle payment protection insurance (PPI) complaints fairly. -
Archived data
Find FCA data published before 2018. -
Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly
Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly. ... their customers fairly when handling Payment Protection Insurance (PPI) complaints between March 2012 and May 2013. -
Lloyds Banking Group fined £4.3 million for delayed PPI redress payments
The Financial Services Authority (FSA) has fined three Lloyds Banking Group firms a total of £4,315,000 for failings in their systems and controls that resulted in up to 140,000 customers receiving delayed payment protection insurance (PPI) redress. -
FCA fines CT Capital Ltd for failures related to PPI complaint handling
The Financial Conduct Authority (FCA) has today fined CT Capital Ltd (CT Capital) £2,360,900 for serious failings in its historic Payment Protection Insurance (PPI) complaint handling processes. ... Failing to handle complaints appropriately means that