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Data
All data published by the Financial Conduct Authority. -
Climate change and sustainable finance
The FCA's work on climate change and other environmental, social and governance (ESG) issues. -
Credit reporting: Interim Working Group (IWG)
The interim working group (IWG) aims to produce recommendations to the FCA on the new Credit Reporting Governance Body. Find out more about this work. -
Consumer Duty
Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first -
Consumers
Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams. -
Consumer Duty resources
Find publications about the introduction of the Consumer Duty including news, speeches and podcasts. -
Consumer Duty events
The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars. -
Consumer credit firms
Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms -
Contact us
If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone. -
Consumer Duty – information for firms
To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.