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Showing 21 to 30 of 15617 search results for consumer%20research.

  1. Status disclosure: consumer credit

    Tasks for regulated firms Published: 11/05/2015 Last modified: 07/02/2022
    Find out what information consumer credit firms need to tell customers about their regulatory status.
  2. FCA sets out plan for the year ahead

    Press Releases Published: 19/03/2024 Last modified: 19/03/2024
    In its Business Plan for 2024-25, the FCA has set out an ambitious programme of work for the final year of its 3-year strategy to achieve better outcomes for consumers and markets.
  3. Our approach to supervision

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public.
  4. Making and receiving payments

    Consumers Published: 18/04/2016 Last modified: 13/06/2022
    Find out about your rights when payments are made to and from your bank account, and how long it should take to make or receive a payment.
  5. Countdown to the Consumer Duty

    Speeches Published: 10/05/2023 Last modified: 10/05/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar
  6. Fair treatment of customers

    Tasks for regulated firms Published: 12/05/2015 Last modified: 15/02/2023
    All firms must be able to show consistently that fair treatment of customers is at the heart of their business model. Learn more about what is expected.
  7. Financial Lives 2022 survey

    Financial Lives Published: 26/07/2023 Last modified: 20/03/2024
    Find out more about the Financial Lives 2022 survey including the FCA's published reports and data. 
  8. How we are using the Consumer Duty

    Published: 01/11/2023 Last modified: 20/02/2024
    How the FCA is using the Consumer Duty to set higher and clearer standards of consumer protection across financial services.
  9. A to Z of financial terms - Consumer%20research

    Consumers Published: 20/03/2023 Last modified: 20/03/2023
    A to Z of financial services to help you understand financial and legal terms.
  10. Webinar: Consumer Vulnerability

    Events Published: 01/03/2021 Last modified: 01/03/2022
    Our webinar to learn about our Vulnerability Guidance and the role you and your firm play in ensuring customers are treated fairly.