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Showing 1 to 10 of 15712 search results for consumer%20research.

1. Data

   Last modified: 18/04/2024
   All data published by the Financial Conduct Authority.

2. Consumer Duty

   Focus areas Last modified: 21/02/2024
   Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

3. Consumers

   Consumers Last modified: 31/10/2023
   Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.

4. Credit reporting: Interim Working Group (IWG)

   Consumer credit firms Published: 05/12/2023 Last modified: 19/04/2024
   The interim working group (IWG) aims to produce recommendations to the FCA on the new Credit Reporting Governance Body. Find out more about this work.

5. Consumer Duty resources

   Tasks for firms Published: 01/11/2023 Last modified: 21/02/2024
   Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

6. Contact us

   Last modified: 08/04/2024
   If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone.

7. Consumer Duty events

   Events Published: 25/09/2022 Last modified: 05/01/2024
   The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

8. Climate change and sustainable finance

   Published: 19/04/2021 Last modified: 23/04/2024
   The FCA's work on climate change and other environmental, social and governance (ESG) issues.

9. Consumer credit firms

   Consumer credit firms Last modified: 22/03/2023
   Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms

10. Panels

    Last modified: 18/01/2024
    The Panels provide challenge and advice to the FCA on its work. Find out more about each panel.