-
Data and research Research
Published: 30/06/2020
Last modified: 30/06/2020
A quantitative study that increases understanding of the market size, consumer profiles and attitudes towards cryptoassets.
-
Research
Published: 30/06/2020
Through a nationally representative survey of 2,132 UK consumers and 31 in-depth interviews, this research provided invaluable insights into the size of the market and where potential harms could be found.|Through a nationally representative survey of 2,132 UK consumers and 31 in-depth interviews, this research provided invaluable insights into...
-
Research
Published: 24/09/2018
This report outlines findings from a new short survey (FAMR 2018 Survey) and qualitative research with consumers. Results of this research will be used to indicate if there have been any changes in the behaviour of UK adults in relation to taking regulated advice and guidance, and their perceptions of this market since 2017. These interim findings...
-
Research
Published: 31/05/2018
-
Research
Published: 09/01/2020
Basic Savings Rate Consumer Research: Summary Report of Qualitative Stage.
-
Research
Published: 20/06/2018
Last modified: 29/07/2020
Financial Lives is the FCA's first large-scale survey of UK adults. Based on nearly 13,000 face-to-face and online interviews, Financial Lives is the FCA's largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. It is a key...
-
Tasks for regulated firms
Published: 06/08/2015
Last modified: 07/08/2015
Find out about our research into overdrafts, our key findings and what we will do next.
-
Research
Published: 30/07/2019
This document reports the findings of a qualitative research study carried out for the Financial Conduct Authority (FCA) in June to October 2018 by NMG Consulting.
-
Research
Published: 07/06/2019
The FCA commissioned Atticus Research, an independent market research company, to conduct this consumer research on overdrafts as part of the FCA's review of high-cost credit. Atticus Research Limited conducted this study and undertook the qualitative recruitment, fieldwork, analysis, and report writing for this part of the FCA’s programme of...
-
Tasks for regulated firms
Published: 29/07/2020
Last modified: 29/07/2020
This page summarises the FCA’s policy work on the fair treatment of vulnerable consumers. It aims to help firms better understand how we define vulnerable consumers, and the steps to be taken to ensure they are treated fairly.
