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Showing 71 to 80 of 609 search results for consumer research.

  1. FG17/8: Streamlined advice and consolidated guidance

    Finalised guidance Published: 28/09/2017 Last modified: 11/05/2018
    This is our finalised guidance on streamlined advice and the fact find process. The summary of feedback outlines the response to our consultation.  We have updated it to include guidance from our Advice Unit in response to queries received from
  2. Implementing MiFID II – multi-firm review of research unbundling reforms

    Multi-firm reviews Published: 19/09/2019 Last modified: 19/09/2019
    Our rules to implement the Markets in Financial Instruments Directive (MiFID) II require asset managers to explicitly pay for third-party research, and brokers to price and provide research separately. These are the findings of our review on how
  3. Occasional Paper No. 25: Incentivising compliance with financial regulation

    Occasional papers Published: 16/12/2016 Last modified: 16/12/2016
    This paper looks into the basic economic theory of incentives and how they can be used to enhance compliance in financial regulation.
  4. TR15/9: Embedding the Mortgage Market Review: Advice and Distribution

    Thematic reviews Published: 25/06/2015 Last modified: 09/07/2015
    Thematic review TR15/9 [PDF]. This report should be read in conjunction with ESRO’s independent customer research report Understanding consumer expectations of the mortgage sales process. ... We assessed the quality and suitability of mortgage advice
  5. TR14/2 – Thematic Review of Annuities

    Thematic reviews Published: 14/02/2014 Last modified: 28/03/2014
    commissioned a report reviewing existing research about consumer behaviour and engagement to better understand how this affects shopping around and the choice of annuity. ... Overall our results indicate that some parts of the annuities market are not
  6. Occasional Paper No. 29: Aggregate market quality implications of dark trading

    Occasional papers Published: 01/08/2017 Last modified: 01/08/2017
    In this paper, we examine the impact of dark trading on aggregate market quality in the UK.
  7. TR14/12 - Enhanced transfer value pension transfers

    Thematic reviews Published: 21/07/2014 Last modified: 21/07/2014
    We recommend that consumers who have immediate concerns should contact the financial advisory firm that gave them the advice. ... That is why we intend to work with the financial advisory firms to identify affected consumers and address any concerns.
  8. TR15/10: Fair treatment for consumers who suffer unauthorised transactions

    Thematic reviews Published: 28/07/2015 Last modified: 28/07/2015
    Trade bodies representing these firms, as well as organisations that represent consumer interests and individual consumers may also wish to read this report. ... The research we commissioned identified that consumers recognise that protections are in
  9. TR15/2: Structured Products: Thematic Review of Product Development and Governance

    Thematic reviews Published: 05/03/2015 Last modified: 31/08/2016
    We carried out our review through three work-streams:. Research with retail customers. ... Our consumer research highlights that retail customers generally struggle to understand the complex features common to many structured products and frequently
  10. Update on our work around pensions and retirement income

    Market studies Published: 14/07/2016 Last modified: 13/10/2016
    Pensions and retirement income is a priority sector for the FCA, given the fundamental recent changes to the market and further changes to follow in 2017. Read more about our policy work and market monitoring in this area.