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Showing 61 to 70 of 588 search results for consumer research.

  1. FSA CP13/7: Consumer credit regulation - our proposed regime

    Consultation papers Published: 06/03/2013 Last modified: 15/01/2015
    On 1 April 2014, the regulation of the consumer credit market will be transferred from the Office of Fair Trading (OFT) to the Financial Conduct Authority (FCA). This move was announced by the Government, with the aim of increasing protection for consumers. The Government has now published a consultation document setting out its proposals for this...
  2. FS15/1: Discussion on the use of dealing commission

    Feedback statements Published: 19/02/2015 Last modified: 19/02/2015
    This paper reports on the main issues arising from Discussion Paper DP14/3: Discussion on the use of dealing commission regime, and sets out next steps. Why are we publishing this paper? Dealing commission – the charges paid by consumers when investment managers execute trades and acquire external research on their behalf – is worth around £3...
  3. Occasional Paper No. 29: Aggregate market quality implications of dark trading

    Occasional papers Published: 01/08/2017 Last modified: 01/08/2017
    In this paper, we examine the impact of dark trading on aggregate market quality in the UK.
  4. CP13/10: Detailed proposals for the FCA regime for consumer credit

    Consultation papers Published: 03/10/2013 Last modified: 30/08/2015
    In FSA CP13/7 we consulted on our high-level proposals for consumer credit firms. ... firms that are considering carry out consumer credit activities, including debt recovery agents.
  5. Review on disclosure of costs by asset managers

    Multi-firm reviews Published: 28/02/2019 Last modified: 28/02/2019
    We have reviewed how asset managers calculate and disclose transaction costs and how effective overall cost disclosures are.
  6. Occasional Paper No. 25: Incentivising compliance with financial regulation

    Occasional papers Published: 16/12/2016 Last modified: 16/12/2016
    This paper looks into the basic economic theory of incentives and how they can be used to enhance compliance in financial regulation.
  7. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 06/08/2020
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.
  8. Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts

    Occasional papers Published: 31/05/2018 Last modified: 31/05/2018
    In addition, previous FCA research shows that consumers who register for mobile banking and text alert notifications manage to significantly reduce their charges. ... We find that the benefits of automatic enrolment differ markedly between types of
  9. Supervision review report: Acquiring clients from other firms

    Research Published: 01/02/2017 Last modified: 21/08/2017
    We are reporting our findings of our supervision review of investment advisory firms’ practices when acquiring clients from other firms.
  10. TR14/21: Retail investment advice: Adviser charging and services

    Thematic reviews Published: 16/12/2014 Last modified: 31/08/2016
    Following the introduction of the Retail Distribution Review on 31 December 2012, in January 2013 we began a three-cycle thematic review into how firms implemented its requirements. In the first two cycles we focused on whether firms were complying with our independence and charging and service disclosure requirements. Cycles one and two found...