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Showing 61 to 70 of 833 search results for consumer research.

61. MS19/1: Credit Information Market Study

    Market studies Published: 25/06/2019 Last modified: 05/12/2023
    We have published the Final Report for the Credit Information Market Study. It contains our proposed package of remedies aimed at addressing concerns we identified in the market. We also set out feedback received from stakeholders in response to

62. CP15/24: Cash savings remedies

    Consultation papers Published: 23/07/2015 Last modified: 02/11/2015
    We found that the cash savings market is not working well for many consumers and proposed remedies in four areas: disclosure; switching savings accounts; convenience of saving with different providers; and

63. Shining a light on illegal money lending: consumer experiences of unauthorised lending in the UK

    Research insights Published: 29/11/2017 Last modified: 29/11/2017
    Last year we conducted research with our consumer network partners into the experiences of consumers who had borrowed money from unauthorised lenders, otherwise known as loan sharks, in the UK. This research report summarises what we were told and

64. Credit card market study: MS14/6

    Market studies Published: 03/11/2015 Last modified: 14/07/2020
    Our market study on the credit card sector focused on one of the largest consumer credit markets we regulate – there are around 30 million credit card holders in the UK.

65. Financial Lives cost of living (Jan 2024) recontact survey - Summary

    Financial Lives Published: 10/04/2024 Last modified: 10/04/2024
    The FCA presents the findings from a survey undertaken in January 2024 to understand the financial impact of the increased cost of living on adults across the UK.

66. Our Business Plan 2019/20

    Corporate documents Published: 17/04/2019 Last modified: 17/05/2019
    The FCA annual Business Plan gives details of the key priorities and the planned specific activities for 2019/20.

67. PS19/16: High-Cost Credit Review: Overdraft policy statement

    Policy statements Published: 07/06/2019 Last modified: 11/09/2020
    These are the final rules we are introducing to reform the overdraft market.

68. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

69. Our Rule Review Framework

    Corporate documents Published: 12/07/2023 Last modified: 10/01/2024
    The FCA have developed a draft Rule Review Framework to explain how it plans to monitor and review how its rules are working in practice.

70. Measuring our impact before we intervene

    Corporate documents Published: 24/07/2018 Last modified: 06/02/2024
    Find out how we measure our impact before we intervene with rule-making powers.