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Showing 41 to 50 of 833 search results for consumer research.

41. Our approach to competition

    Corporate documents Published: 19/03/2024 Last modified: 21/03/2024
    The FCA promotes effective competition in the interests of consumers.

42. Asset management market study

    Market studies Published: 18/11/2015 Last modified: 24/09/2018
    We have published the final findings of our asset management market study. As part of this, we set out a package of remedies to address the concerns identified.

43. Cash savings market study

    Market studies Published: 20/01/2015 Last modified: 01/12/2016
    In January 2015, we published the final findings of our cash savings market study and our proposed remedies. The findings set out our conclusions on the effectiveness of competition in the cash savings market. Our remedies set out how we intended to

44. Consumer Investments Strategy - 2 Year Update

    Corporate documents Published: 08/12/2023 Last modified: 08/01/2024
    The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.

45. Ageing population and financial services

    Occasional papers Published: 21/09/2017 Last modified: 21/09/2017
    In September 2017, we published our Occasional Paper, outlining the findings from a project that explored how the ageing population would impact the financial services industry. 

46. Supervision review report: Acquiring clients from other firms

    Research insights Published: 01/02/2017 Last modified: 21/08/2017
    We are reporting our findings of our supervision review of investment advisory firms’ practices when acquiring clients from other firms.

47. High-cost credit review update

    Feedback statements Published: 31/01/2018 Last modified: 31/01/2018
    We are publishing an update on progress and direction of travel in our high-cost credit review, indicating the further work we are doing and the timelines for our work.

48. Overdraft repeat use: good practice and areas of concern

    Good and poor practice Published: 19/04/2023 Last modified: 19/04/2023
    We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings.

49. General insurance add-ons market study

    Market studies Published: 24/07/2014 Last modified: 01/04/2016
    We carried out both quantitative and qualitative consumer research, and undertook an innovative behavioural experiment in which we tested consumers’ reactions to the add-on mechanism in a simulated environment. ... Experimental consumer research report

50. Research Note: Further evidence on choices of dominated mortgage products

    Data and research Research notes Published: 22/05/2019 Last modified: 22/05/2019
    FCA Occasional Paper No. 33 found that there was a surprising prevalence of 'dominated' choices in the UK mortgage market. Almost 30% of customers chose mortgage products that were strictly worse on all price dimensions than another available