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Showing 31 to 40 of 718 search results for consumer research.

  1. Cash savings market study

    Market studies Published: 20/01/2015 Last modified: 01/12/2016
    In January 2015, we published the final findings of our cash savings market study and our proposed remedies. The findings set out our conclusions on the effectiveness of competition in the cash savings market. Our remedies set out how we intended to
  2. General insurance add-ons market study

    Market studies Published: 24/07/2014 Last modified: 01/04/2016
    We carried out both quantitative and qualitative consumer research, and undertook an innovative behavioural experiment in which we tested consumers’ reactions to the add-on mechanism in a simulated environment. ... Experimental consumer research report
  3. Ageing population and financial services

    Occasional papers Published: 21/09/2017 Last modified: 21/09/2017
    In September 2017, we published our Occasional Paper, outlining the findings from a project that explored how the ageing population would impact the financial services industry. 
  4. Supervision review report: Acquiring clients from other firms

    Research Published: 01/02/2017 Last modified: 21/08/2017
    We are reporting our findings of our supervision review of investment advisory firms’ practices when acquiring clients from other firms.
  5. Research Note: Further evidence on choices of dominated mortgage products

    Data and research Research Published: 22/05/2019 Last modified: 22/05/2019
    FCA Occasional Paper No. 33 found that there was a surprising prevalence of 'dominated' choices in the UK mortgage market. Almost 30% of customers chose mortgage products that were strictly worse on all price dimensions than another available
  6. Mortgages Market Study: MS16/2

    Market studies Published: 12/12/2016 Last modified: 22/05/2019
    We have published the Mortgages Market Study final report. It explains our final findings and provides a progress update on the proposed remedies.
  7. High-cost credit review update

    Feedback statements Published: 31/01/2018 Last modified: 31/01/2018
    We are publishing an update on progress and direction of travel in our high-cost credit review, indicating the further work we are doing and the timelines for our work.
  8. Firms continue to fail to meet our expectations on their use of dealing commission

    Multi-firm reviews Published: 03/03/2017 Last modified: 29/11/2021
    We summarise our findings from a review that analysed dealing commission expenditure across 31 investment managers (covering asset managers, wealth managers and host-authorised corporate director providers) between 2012 and 2015.
  9. PS18/19: Assessing creditworthiness in consumer credit

    Policy statements Published: 31/07/2017 Last modified: 30/07/2018
    In this Policy Statement we respond to feedback arising from CP17/27 (PDF) and publish final rules and guidance on assessing creditworthiness in consumer credit.
  10. CP18/12 and CP18/13: Consultations on High-cost Credit and on Overdrafts

    Consultation papers Published: 31/05/2018 Last modified: 19/12/2018
    As part of our ongoing review of high-cost credit products, we are publishing our proposed rules and guidance for consultation. We have also identified a number of areas for discussion.