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Showing 1 to 10 of 2210 search results for complaints data for 2018.

  1. Complaints Data Analysis: 2018 H1 [pdf]

    Data Published: 29/10/2018
    This analysis looks at the aggregate complaints data for 2018 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.
  2. Aggregate complaints data to 2018 H2 [xlsx]

    Data Published: 18/04/2019
    Aggregate sector wide firm complaints data for 2018 H2. Including opened, closed, upheld, speed of closure and redress.
  3. Aggregate complaints data to 2018 H1 [xlsx]

    Data Published: 29/10/2018
    Aggregate sector wide firm complaints data for 2018 H1. Including opened, closed, upheld, speed of closure and redress.
  4. Aggregate complaints data: 2018 H2

    Data Published: 18/04/2019 Last modified: 18/04/2019
    This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.
  5. Firm level complaints data 2018 H1 [xlsx]

    Data Published: 29/10/2018
    Firm level complaints data 2018 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  6. Firm level complaints data 2018 H2 [xlsx]

    Data Published: 24/04/2019
    Firm level complaints data 2018 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  7. Complaints data

    Data Published: 16/04/2020 Last modified: 18/09/2020
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  8. Previous complaints data

    Data Published: 06/05/2016 Last modified: 06/08/2020
    Explore complaints data for previous years.
  9. About our data

    Last modified: 18/09/2020
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
  10. FCA data show 5% drop in complaints in the second half of 2018

    Press Releases Published: 18/04/2019 Last modified: 18/04/2019
    The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the second half of 2018.