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Showing 51 to 60 of 4663 search results for complaints%20data.

  1. Citizens Advice supercomplaint to the CMA - update

    News stories Published: 09/01/2020 Last modified: 09/01/2020
    The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance

  2. FCA, PRA and Bank of England launch Complaints Scheme consultation

    Complaints and compensation News stories Published: 20/07/2020 Last modified: 20/07/2020
    FCA, PRA and Bank of England launch Complaints Scheme joint consultation.

  3. Financial watchdog fines Equifax Ltd £11 million for role in one of the largest cyber security breaches in history

    Press Releases Published: 13/10/2023 Last modified: 17/10/2023
    FCA fines Equifax £11,164,400 for failing to manage and monitor the security of UK consumer data it had outsourced to its parent company based in the US.

  4. FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers

    Statements Published: 28/09/2018 Last modified: 28/09/2018
    Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers

  5. Reducing and preventing financial crime

    Corporate documents Published: 08/02/2024 Last modified: 08/02/2024
    We are providing an update on our progress and looking ahead to identify 4 areas of focus in the coming year.

  6. Finalised Guidance on super complaints and references under section 234D

    Finalised guidance Published: 25/06/2013 Last modified: 26/06/2013
    Finalised Guidance on super complaints and references under section 234D. Finalised guidance First published:. ... Section 234C enables designated consumer bodies to make a super complaint to the FCA.

  7. FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans

    Corporate documents Published: 05/03/2024 Last modified: 05/03/2024
    On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013.

  8. PS15/19: Improving complaints handling, feedback on CP14/30 and final rules

    Policy statements Published: 22/07/2015 Last modified: 30/09/2022
    In the Policy Statement the FCA report on the main issues arising from CP14/30 and publish the final rules.

  9. PS14/1: Distribution of retail investments: referrals to discretionary investment managers and adviser complaints reporting

    Policy statements Published: 31/01/2014 Last modified: 12/01/2023
    Final rules on the first two of the proposals we consulted on in CP13/4 in July 2013.

  10. FCA data shows increase in complaints with more than 4 million complaints during the first half of 2018

    Press Releases Published: 29/10/2018 Last modified: 29/10/2018
    The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the first half of 2018.