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Showing 1 to 10 of 4609 search results for complaints%20data.

  1. Issuer complaint form

    Last modified: 23/03/2024
    This form is for making a complaint against an issuer for a potential breach of our rules.  To aid our assessment of your complaint, please provide as much detail as possible regarding your concern.
  2. Car finance complaints

    Complaints Consumers Published: 11/01/2024 Last modified: 21/03/2024
    Some car finance customers may have been charged too much on their loans. Find out what to do if you think this affects you.
  3. Complaints Scheme: our approach to remedies

    Statements Published: 16/06/2020 Last modified: 13/03/2024
    This statement explains our current approach to deciding what we do when we agree that a complaint made about the FCA under the Complaints Scheme (the Scheme) is well founded.  We aim to apply a consistent and fair approach to ensure remedies are
  4. Complain about us, the PRA or the Bank of England (the regulators)

    How we operate Published: 04/04/2016 Last modified: 13/03/2024
    Find out how to make a complaint about the regulators and how we investigate complaints.
  5. Complaints data

    Data Published: 19/10/2023 Last modified: 03/11/2023
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  6. How to complain

    Consumers Complaints Published: 17/04/2016 Last modified: 20/03/2024
    If you're unhappy with a financial product or service, find out how to complain and when you should get in touch with the Financial Ombudsman Service.
  7. Firm specific complaints data

    Data Published: 19/10/2023 Last modified: 30/10/2023
    The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.
  8. PPI complaints

    PPI Consumers Published: 24/02/2023 Last modified: 24/02/2023
    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.
  9. About our complaints data

    Data Published: 06/05/2016 Last modified: 19/10/2023
    This page provides more information about how the FCA collects and reports complaints data.
  10. Our approach to supervision

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public.