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Showing 91 to 100 of 3330 search results for complaints data.

  1. Payment protection insurance (PPI)

    PPI Consumers Last modified: 22/08/2020
    Everything you need to know about PPI.
  2. Aggregate complaints data: 2018 H2

    Data Published: 18/04/2019 Last modified: 18/04/2019
    This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.
  3. Aggregate Complaints Data 2012 H2 PDF [pdf]

    Published: 15/04/2013 Last modified: 04/08/2016
  4. Consumers

    Consumers Last modified: 14/09/2020
    Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.
  5. Aggregate complaints data charts 2013 H2 [pdf]

    Data Published: 09/04/2014 Last modified: 12/07/2016
    These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of
  6. Aggregate complaints data charts 2013 H1 [pdf]

    Data Published: 16/10/2013 Last modified: 04/08/2016
    These charts look at total opened complaints over time, number of opened complaints by type of product and percentage change in volume of opened complaints for the ten most complained about products between second half of 2012 and the first half of
  7. Reporting complaints

    Tasks for regulated firms Published: 06/08/2015 Last modified: 04/11/2016
    The Dispute Resolution (DISP) rules require firms to send us reports on volumes of complaints.
  8. CP20/11: Complaints against the Regulators (The Financial Conduct Authority, the Prudential Regulation Authority and the Bank of England)

    Consultation papers Published: 20/07/2020 Last modified: 13/10/2020
    We are proposing a revised version of our Complaints Scheme which is more user friendly, using plain language to make it more accessible. This is a joint consultation with the Bank of England (the Bank) and the Prudential Regulation Authority (PRA),
  9. FSA - PS11/13 [pdf]

    Policy statements Published: 24/10/2011 Last modified: 12/09/2014
    Policy FSA - PS11/13 - Data Collection: Retail Mediation Activities Return and complaints data. Feedback to CP11/8 and final rules
  10. Complaints Commissioner’s final reports

    How we operate Published: 05/04/2016 Last modified: 20/10/2020
    The Complaints Commissioner’s final reports and our responses.