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Showing 71 to 80 of 2476 search results for complaints data.

  1. Aggregate complaints data charts 2016 H1 [pdf]

    Data Published: 06/10/2016
    These charts look at total number of complaints opened and total number excluding Payment Protection Insurance (PPI), complaints broken down by product type and the top five most complained about products or services in 2016 H1, percentage of total
  2. Commentary on the aggregate complaints data 2012 H2 [pdf]

    Data Published: 14/06/2013 Last modified: 04/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.
  3. FSA Firm-level complaints data 2012 H1 [xls]

    Data Published: 01/06/2012 Last modified: 11/07/2016
    FSA Firm-level complaints data 2012 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  4. FSA Firm-level complaints data 2011 H2 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2011 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  5. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.
  6. Commentary on the aggregate complaints data 2014 H2 [pdf]

    Data Published: 30/09/2015 Last modified: 03/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2014 H2. Including opened, closed, upheld, speed of closure and redress.
  7. Commentary on the aggregate complaints data 2013 H2 [pdf]

    Data Published: 09/04/2014 Last modified: 13/07/2016
    Commentary on the aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.
  8. Commentary on the aggregate complaints data 2014 H1 [pdf]

    Data Published: 25/09/2014 Last modified: 03/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress.
  9. Aggregate complaints data 2015 H2 [pdf]

    Data Published: 06/10/2016
    Commentary on the aggregate sector wide firm complaints data for 2015 H2. Including opened, closed, upheld, speed of closure and redress.
  10. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 06/08/2020
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.