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Showing 21 to 30 of 2476 search results for complaints data.

  1. Aggregate complaints data: 2020 H2

    Data Published: 29/04/2021 Last modified: 29/04/2021
    This page focuses on complaints that financial services firms reported to us during the second half (H2) of 2020, between 1 July and 31 December 2020. This includes the latest trends and analysis by product group.
  2. Redress paid

    Data Published: 29/04/2021 Last modified: 29/04/2021
    This page provides a breakdown of redress paid for complaints upheld and not upheld by product group.
  3. Aggregate complaints data to 2020 H1 [xlsx]

    Data Published: 15/12/2020
    Aggregate sector wide firm complaints data for 2020 H1. Including opened, closed, upheld, speed of closure and redress.
  4. Aggregate complaints data to 2018 H2 [xlsx]

    Data Published: 18/04/2019
    Aggregate sector wide firm complaints data for 2018 H2. Including opened, closed, upheld, speed of closure and redress.
  5. Aggregate complaints data 2016 H2 [xlsx]

    Data Published: 26/04/2017
    Aggregate sector wide firm complaints data for 2016 H2. Including opened, closed, upheld, speed of closure and redress.
  6. Complaints Data Analysis: 2017 H1 [pdf]

    Data Published: 23/10/2017
    This analysis looks at the aggregate complaints data for 2017 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.
  7. Complaints Data Analysis: 2018 H1 [pdf]

    Data Published: 29/10/2018
    This analysis looks at the aggregate complaints data for 2018 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.
  8. Aggregate complaints data to 2017 H2 [xlsx]

    Data Published: 19/04/2018
    Aggregate sector wide firm complaints data for 2017 H2. Including opened, closed, upheld, speed of closure and redress.
  9. Complaints Data Analysis: 2017 H2 [pdf]

    Data Published: 19/04/2018
    This analysis looks at the aggregate complaints data for 2017 H2 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.
  10. Aggregate complaints data charts 2014 H2 [pdf]

    Data Published: 27/03/2015 Last modified: 27/03/2015
    Aggregate complaints charts: 2014 (H2). Including opened, closed, upheld, speed of closure and redress.