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Showing 11 to 20 of 2476 search results for complaints data.

  1. Complaints upheld

    Data Published: 29/04/2021 Last modified: 29/04/2021
    This page provides a breakdown of complaints upheld by product group and firm type.
  2. FSA Commentary on FSA Complaints Data 2009 H2 [pdf]

    Data Published: 19/04/2013 Last modified: 04/08/2016
    FSA commentary on FSA Aggregate Complaints Data 2009 H2 including highlights.
  3. Firm level complaints data 2020 H2 [xlsx]

    Data Published: 29/04/2021
    Firm level complaints data 2020 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  4. Aggregate complaints data sortable table: 2020 H2

    Data Published: 16/04/2020 Last modified: 29/04/2021
    Aggregate complaints data sortable table: 2020 H2
  5. FSA Firm-level complaints data 2011 H1 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2011 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  6. Opened complaints

    Data Published: 29/04/2021 Last modified: 29/04/2021
    This page provides a breakdown of complaints opened, by product, product group and firm type.
  7. Complaints data: January to June 2016

    News stories Published: 06/10/2016 Last modified: 10/10/2016
    We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.
  8. Closed complaints

    Data Published: 29/04/2021 Last modified: 29/04/2021
    This page provides a breakdown of complaints closed by product group and firm type.
  9. [pdf]

    Documents Published: 24/09/2014 Last modified: 25/09/2014
  10. PPI FAQs - including exceptional circumstances

    PPI Consumers Last modified: 16/08/2021
    Find answers to frequently asked questions about different PPI topics. If you can't find an answer to your question, you can contact us.