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Showing 11 to 20 of 17910 search results for complaints data.
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Aggregate complaints data: 2022 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2022, between between 1 January and 30 June 2022. This includes the latest trends and analysis by product group. -
FSA Complaints data 2006 to 2008 [pdf]
Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2006 to 2008 [xls]
Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress. -
FSA Commentary on FSA Complaints Data 2009 H2 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2009 H2 including highlights. -
Complaints data: January to June 2016
We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products. -
Aggregate complaints data: 2019 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. -
Complaints data: July to December 2015
View the data and the most complained about firms and financial products for July to December 2015. -
Redress paid
This page provides a breakdown of redress paid for complaints upheld and not upheld by product group. -
FCA performance scorecard - comparison metrics for personal current accounts 2020
This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
Aggregate complaints data: 2020 H2
This page focuses on complaints that financial services firms reported to us during the second half (H2) of 2020, between 1 July and 31 December 2020. This includes the latest trends and analysis by product group.