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Showing 1 to 10 of 17906 search results for complaints data.

1. Complaints data

   Data Published: 19/10/2023 Last modified: 03/11/2023
   The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

2. Firm specific complaints data

   Data Published: 19/10/2023 Last modified: 30/10/2023
   The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

3. About our complaints data

   Data Published: 06/05/2016 Last modified: 19/10/2023
   This page provides more information about how the FCA collects and reports complaints data.

4. Data

   Last modified: 18/04/2024
   All data published by the Financial Conduct Authority.

5. Previous complaints data

   Data Published: 06/05/2016 Last modified: 27/11/2023
   Explore complaints data for previous years.

6. Complaints data items: FAQs

   Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
   Complaints data items: FAQs

7. REP025 data item: FAQs

   Tasks for firms Published: 26/10/2023 Last modified: 17/04/2024
   Find out more about how to complete REP025, for on-going reporting of complaints and revenue data by principal firms on their appointed representatives (ARs) and introducer appointed representatives (IARs).

8. Opened complaints

   Data Published: 19/10/2023 Last modified: 19/10/2023
   This page provides a breakdown of complaints opened, by product, product group and firm type.

9. Complaints upheld

   Data Published: 19/10/2023 Last modified: 19/10/2023
   This page provides a breakdown of complaints upheld by product group and firm type.

10. Closed complaints

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints closed by product group and firm type.