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Showing 81 to 90 of 852 search results for complaints data submitted by firms.

  1. Firm level complaints data 2023 H1 [xlsx]

    Data Published: 19/10/2023
    Firm level complaints data 2023 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  2. Firm level complaints data 2022 H2 [xlsx]

    Data Published: 27/04/2023
    Firm level complaints data 2022 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  3. Market Watch 74

    Newsletters Published: 25/07/2023 Last modified: 25/07/2023
    n this Market Watch, we describe some of our recent supervisory observations, covering RTS 22 transaction reporting and the submission of financial instrument reference data under RTS 23.

  4. Firm level complaints data 2022 H1 [xlsx]

    Data Published: 20/10/2022
    Firm level complaints data 2022 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  5. Understanding complaints root cause analysis

    Focus areas Published: 15/08/2018 Last modified: 15/08/2018
    We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical

  6. Product sales data - 2022

    Data Published: 28/06/2023 Last modified: 28/06/2023
    The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to the FCA quarterly.

  7. Adviser reporting requirements

    Tasks for regulated firms Published: 12/05/2015 Last modified: 09/02/2023
    The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant.

  8. FCA Statement on CRD IV

    Statements Published: 20/09/2013 Last modified: 23/09/2013
    The report will be submitted through our GABRIEL system. The XBRL Taxonomy consultation is available on the EBA website. ... These rules are directly binding on CRD IV firms as an EU regulation.

  9. Firm level complaints data 2021 H2 [xlsx]

    Data Published: 28/04/2022
    Firm level complaints data 2021 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  10. Firm level complaints data 2020 H1 [xlsx]

    Data Published: 15/12/2020
    Firm level complaints data 2020 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
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