Search results
Showing 71 to 80 of 854 search results for complaints data submitted by firms.
-
FCA publishes response to British Steel Pension Scheme complaints
The FCA has been investigating a number of complaints about our actions in relation to the British Steel Pension Scheme (BSPS). -
Complaints data: January to June 2016
We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products. -
Complaints data: July to December 2015
View the data and the most complained about firms and financial products for July to December 2015. -
Complaints handling review findings
The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints. -
FCA performance scorecard - comparison metrics for personal current accounts 2020
This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
FSA Firm-level complaints data 2011 H1 [xls]
FSA Firm-level complaints data 2011 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure. -
CCR007 consumer credit data: how to complete the return
Most consumer credit firms with limited permission are required to complete the CCR007 return. We provide guidance and information for firms on each question in the form. -
Credit reporting: Interim Working Group (IWG)
The interim working group (IWG) aims to produce recommendations to the FCA on the new Credit Reporting Governance Body. Find out more about this work. -
FCA performance scorecard - comparison metrics for personal current accounts 2021
This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.