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Showing 1 to 10 of 16923 search results for complaints data published.

  1. Complain about us, the PRA or the Bank of England (the regulators)

    How we operate Published: 04/04/2016 Last modified: 13/03/2024
    Find out how to make a complaint about the regulators and how we investigate complaints.
  2. About our complaints data

    Data Published: 06/05/2016 Last modified: 19/10/2023
    This page provides more information about how the FCA collects and reports complaints data.
  3. Complaints data

    Data Published: 19/10/2023 Last modified: 03/11/2023
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  4. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of
  5. FCA data shows consumer complaints fall by 15%

    Press Releases Published: 09/04/2014 Last modified: 24/11/2021
    The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013.
  6. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.
  7. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
    Complaints data items: FAQs
  8. Firm specific complaints data

    Data Published: 19/10/2023 Last modified: 30/10/2023
    The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.
  9. Business interruption insurance

    Firms Focus areas Published: 12/05/2020 Last modified: 12/08/2022
    Find out how we are seeking legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis.
  10. Previous complaints data

    Data Published: 06/05/2016 Last modified: 27/11/2023
    Explore complaints data for previous years.