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Showing 31 to 40 of 2365 search results for complaints data for 2018.

  1. Firm level complaints data 2017 H2 [xlsx]

    Firm and market data Retail banking Retail investments Retail lending General insurance and protection Investment management Pensions and retirement income Published: 19/04/2018
    Firm level complaints data 2017 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  2. FCA publishes PPI complaints deadline Progress Report

    Press Releases Published: 24/10/2018 Last modified: 24/10/2018
    The Financial Conduct Authority (FCA) has today published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work.  
  3. FCA data show 4.29m complaints for first half of 2019

    Press Releases Published: 17/10/2019 Last modified: 17/10/2019
    The Financial Conduct Authority has published the complaints figures for regulated firms for the first half of 2019. The data showed an increase in complaints from 3.91m in the second half (H2) of 2018 to 4.29m for the first half (H1) of 2019.
  4. Complaints data: January to June 2016

    News stories Published: 06/10/2016 Last modified: 10/10/2016
    We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.
  5. Redress paid

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of redress paid for complaints upheld and not upheld by product group.
  6. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.
  7. KBW Associates Ltd files for liquidation

    Statements Published: 11/12/2018 Last modified: 10/01/2019
    KBW Associates Ltd (KBW) was placed into liquidation on 27 November 2018.
  8. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.
  9. Aggregate complaints data: 2020 H1

    Data Published: 15/12/2020 Last modified: 29/04/2021
    This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2020, between 1 January and 30 June 2020. This includes the latest trends and analysis by product group.
  10. FCA clarifies fairer treatment of regular premium PPI complaints

    Press Releases Published: 04/07/2018 Last modified: 04/07/2018
    The Financial Conduct Authority (FCA) has today issued a consultation paper on new guidance about the handling of certain regular premium payment protection insurance (PPI) complaints. The proposed guidance clarifies FCA expectations.