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Showing 31 to 40 of 2365 search results for complaints data for 2018.
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Firm level complaints data 2017 H2 [xlsx]
Firm level complaints data 2017 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
FCA publishes PPI complaints deadline Progress Report
The Financial Conduct Authority (FCA) has today published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work. -
FCA data show 4.29m complaints for first half of 2019
The Financial Conduct Authority has published the complaints figures for regulated firms for the first half of 2019. The data showed an increase in complaints from 3.91m in the second half (H2) of 2018 to 4.29m for the first half (H1) of 2019. -
Complaints data: January to June 2016
We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products. -
Redress paid
This page provides a breakdown of redress paid for complaints upheld and not upheld by product group. -
Aggregate complaints data: 2016 H2
This data includes all the complaints that firms report to us. -
KBW Associates Ltd files for liquidation
KBW Associates Ltd (KBW) was placed into liquidation on 27 November 2018. -
Service standards 2019/20
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20. -
Aggregate complaints data: 2020 H1
This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2020, between 1 January and 30 June 2020. This includes the latest trends and analysis by product group. -
FCA clarifies fairer treatment of regular premium PPI complaints
The Financial Conduct Authority (FCA) has today issued a consultation paper on new guidance about the handling of certain regular premium payment protection insurance (PPI) complaints. The proposed guidance clarifies FCA expectations.