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Showing 81 to 90 of 3270 search results for complaints data for 2016.

  1. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

    Press Releases Published: 30/03/2016 Last modified: 07/02/2022
    Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.

  2. Financial Services Register

    Registers and systems Published: 28/04/2016 Last modified: 04/11/2022
    The Financial Services Register is a public record of firms, individuals and other bodies that are PRA and/or FCA authorised. Search the register to find out if a firm is registered.

  3. Sign up for car finance complaints updates

    Last modified: 02/02/2024
    If you'd like to stay up to date on our activity involving car finance complaints, sign up to receive email updates.

  4. CP15/39: Rules and guidance on payment protection insurance complaints

    Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
    CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... Please respond to our questions using our online form by 26 February 2016.

  5. The Financial Conduct Authority and industry agree to improve the way consumer complaints are dealt with

    Press Releases Published: 17/11/2014 Last modified: 01/11/2016
    Moreover, understanding the underlying reasons for complaints can help head off future problems. ... The review did not deal with PPI complaints, which have been addressed separately.

  6. Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling

    Press Releases Published: 14/04/2015 Last modified: 30/09/2016
    In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale’s inappropriate policies meant that, for

  7. Questionnaire for MPs and their staff about constituency issues

    Last modified: 11/06/2016
    They can be contacted at [email protected].

  8. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    The Financial Conduct Authority to gather evidence on how the PPI complaints process is working. ... Press Releases First published:. 30/01/2015. Last updated: 03/11/2016. Share page.

  9. 2018 Disclosure Log

    Last modified: 14/09/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2018. 

  10. FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud

    Press Releases Published: 26/06/2018 Last modified: 26/06/2018
    Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that