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Showing 41 to 50 of 3270 search results for complaints data for 2016.

  1. General Insurance value measures data – comparison 2016/17

    Data Published: 01/03/2018 Last modified: 06/09/2018
    We have published general insurance value measures data for 36 insurers (including both UK and EEA firms) for the year ending 31 August 2017.

  2. Aggregate complaints data: 2019 H2

    Data Published: 16/04/2020 Last modified: 16/04/2020
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. 

  3. Firm level complaints data 2015 H2 [xlsx]

    Data Published: 24/03/2016 Last modified: 04/04/2016
    Firm level complaints data 2015 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  4. Aggregate complaints data: 2022 H2

    Data Published: 27/04/2023 Last modified: 19/10/2023
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2022, between between 1 July and 31 December 2022. This includes the latest trends and analysis by product group.

  5. Aggregate complaints data 2015 H2 [pdf]

    Data Published: 06/10/2016
    Commentary on the aggregate sector wide firm complaints data for 2015 H2. Including opened, closed, upheld, speed of closure and redress.

  6. Aggregate complaints data: 2023 H1

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

  7. Commentary on the aggregate complaints data 2015 H1 [pdf]

    Data Published: 30/03/2016 Last modified: 05/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2015 H1. Including opened, closed, upheld, speed of closure and redress.

  8. TR14/18 – Complaint handling

    Thematic reviews Published: 17/11/2014 Last modified: 10/11/2016
    TR14/18 – Complaint handling. Thematic reviews First published:. 17/11/2014. Last updated: 10/11/2016. ... In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are

  9. Adviser reporting requirements

    Tasks for regulated firms Published: 12/05/2015 Last modified: 09/02/2023
    The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant.

  10. CCR007 consumer credit data: how to complete the return

    Published: 12/09/2016 Last modified: 02/04/2024
    Most consumer credit firms with limited permission are required to complete the CCR007 return. We provide guidance and information for firms on each question in the form.