Search results
Showing 31 to 40 of 3279 search results for complaints data for 2016.
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Change to aggregate complaints data: first half (H1) of 2013
The follow change was made to the aggregate complaints data from 2013 H1. -
PS16/11: Complaints against the Regulators
PS16/11: Complaints against the Regulators. Policy statements First published:. 31/03/2016. Last updated: 31/03/2016. ... In February 2016, we, the Prudential Regulation Authority and the Bank of England (together known as ‘the regulators’) published -
Publications
Policy and guidance, corporate documents, notices and decisions, data, research and forms -
Opened complaints
This page provides a breakdown of complaints opened, by product, product group and firm type. -
Complaints upheld
This page provides a breakdown of complaints upheld by product group and firm type. -
Aggregate complaints data: 2019 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. -
FCA statement on super-complaint from Which?
Which? submitted a super-complaint to the PSR and the FCA calling on them to ensure banks better protect customers who are tricked into transferring money to a fraudster. -
Aggregate complaints data charts 2015 H2 [pdf]
Aggregate complaints charts: 2015 (H2). Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data 2015 H2 [xlsx]
Aggregate sector wide firm complaints data for 2015 H2. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data: 2021 H2
This page focuses on complaints that financial services firms reported to us during the first half (H2) of 2021, between 1 July and 31 December 2021. This includes the latest trends and analysis by product group.