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Showing 31 to 40 of 3279 search results for complaints data for 2016.

  1. Change to aggregate complaints data: first half (H1) of 2013

    Focus areas Published: 06/05/2016 Last modified: 13/06/2016
    The follow change was made to the aggregate complaints data from 2013 H1.
  2. PS16/11: Complaints against the Regulators

    Policy statements Published: 31/03/2016 Last modified: 31/03/2016
    PS16/11: Complaints against the Regulators. Policy statements First published:. 31/03/2016. Last updated: 31/03/2016. ... In February 2016, we, the Prudential Regulation Authority and the Bank of England (together known as ‘the regulators’) published
  3. Publications

    Last modified: 19/03/2024
    Policy and guidance, corporate documents, notices and decisions, data, research and forms
  4. Opened complaints

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints opened, by product, product group and firm type.
  5. Complaints upheld

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints upheld by product group and firm type.
  6. Aggregate complaints data: 2019 H1

    Data Published: 17/10/2019 Last modified: 17/10/2019
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. 
  7. FCA statement on super-complaint from Which?

    Statements Published: 23/09/2016 Last modified: 01/02/2017
    Which? submitted a super-complaint to the PSR and the FCA calling on them to ensure banks better protect customers who are tricked into transferring money to a fraudster.
  8. Aggregate complaints data charts 2015 H2 [pdf]

    Data Published: 24/03/2016 Last modified: 30/03/2016
    Aggregate complaints charts: 2015 (H2). Including opened, closed, upheld, speed of closure and redress.
  9. Aggregate complaints data 2015 H2 [xlsx]

    Data Published: 24/03/2016 Last modified: 30/03/2016
    Aggregate sector wide firm complaints data for 2015 H2. Including opened, closed, upheld, speed of closure and redress.
  10. Aggregate complaints data: 2021 H2

    Data Published: 28/04/2022 Last modified: 20/10/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H2) of 2021, between 1 July and 31 December 2021. This includes the latest trends and analysis by product group.