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Showing 51 to 60 of 2717 search results for complaints data for 2014.

  1. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 

  2. The retail intermediary market 2018

    Data Published: 06/06/2019 Last modified: 16/11/2023
    This page provides the FCA's analysis of the intermediary sector in 2018 based on data drawn from the Retail Mediation Activities Return (RMAR).

  3. Financial Conduct Authority consults on changes to PPI complaint handling rules

    Press Releases Published: 26/11/2015 Last modified: 26/11/2015
    a consumer communications campaign, and on new rules and guidance for handling PPI complaints in light of the Supreme Court’s decision in Plevin v Paragon Personal Finance Ltd. ... Making such complaints is free to consumers and most people should not

  4. Complaints data sortable table: 2016 H2

    Data and research Published: 26/04/2016 Last modified: 26/04/2017
    Complaints data sortable table: 2016 H2

  5. Consumer warning – Larksway Investments Limited (in Liquidation)

    News stories Published: 27/11/2018 Last modified: 18/05/2021
    Larksway Investments Limited (Larksway) was referred to the FCA's Enforcement and Market Oversight Division on 5 April 2016.

  6. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    The Financial Conduct Authority to gather evidence on how the PPI complaints process is working. ... The FCA’s intensive work with firms has led them to improve their assessments of PPI complaints.

  7. Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly

    Press Releases Published: 05/06/2015 Last modified: 05/06/2015
    In March 2012, Lloyds issued guidance instructing complaint handlers that the overriding principle when assessing complaints was that Lloyds’ PPI sales processes were compliant and robust unless told otherwise (the Overriding ... Some complaint

  8. Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling

    Press Releases Published: 14/04/2015 Last modified: 30/09/2016
    In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale will be reviewing all PPI complaints

  9. FCA data show 5% drop in complaints in the second half of 2018

    Press Releases Published: 18/04/2019 Last modified: 11/04/2024
    The FCA has published the complaints figures for regulated firms for the second half of 2018.

  10. FCA data shows increase in complaints with more than 4 million complaints during the first half of 2018

    Press Releases Published: 29/10/2018 Last modified: 29/10/2018
    The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the first half of 2018.
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