Filter results
Category
Filter by document type
Document type
Filter by year
Sort by:

Search results

Showing 11 to 20 of 955 search results for complaints data every.

  1. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 25/09/2014
    The FCA publishes complaints data received from firms every six months, alongside aggregated figures covering the whole industry. ... The FCA collates and publishes complaints data every six months, alongside aggregated figures covering the whole industry
  2. Gabriel help and FAQs

    Registers and systems Published: 04/05/2016 Last modified: 16/10/2020
    You can find help and/or FAQs on all the Gabriel data items below and via the links to the right.
  3. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 06/08/2020
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.
  4. Overall complaints fall by 2.1% but banking and credit card complaints increase

    Press Releases Published: 30/09/2015 Last modified: 01/10/2015
    Equiniti Financial Services Limited - 1,626. The FCA publishes complaints data received from firms every six months, alongside aggregated figures covering the whole industry. ... The FCA collates and publishes complaints data every six months, alongside
  5. Data

    Last modified: 07/10/2020
    All data published by the Financial Conduct Authority.
  6. Previous complaints data

    Data Published: 06/05/2016 Last modified: 06/08/2020
    Explore complaints data for previous years.
  7. Aggregate complaints data: 2019 H2

    Data Published: 16/04/2020 Last modified: 16/04/2020
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. 
  8. Aggregate complaints data

    Data Published: 16/04/2020 Last modified: 16/04/2020
    The data include all the complaints that firms report to the FCA apart from complaints relating to consumer credit related activities.
  9. FCA publishes PPI complaints deadline Progress Report

    Press Releases Published: 24/10/2018 Last modified: 24/10/2018
    The Financial Conduct Authority (FCA) has today published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work.  
  10. Review of firms’ handling of complaints about packaged bank accounts

    Multi-firm reviews Published: 07/07/2017 Last modified: 07/07/2017
    Findings from our review of how firms handle complaints about packaged bank accounts.