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Showing 61 to 70 of 175 search results for complaints data every six months.
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Firm level complaints data 2014 H1 [xlsx]
Firm level complaints data 2014 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2016 H2 [xlsx]
Firm level complaints data 2016 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
PS17/16: Regulatory reporting - retirement income data
This Policy Statement sets out our final rules which require providers of pensions, annuities and income drawdown to report two new data items to us. -
2016 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. -
FCA performance scorecard - comparison metrics for personal current accounts 2020
This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
2014 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2014. -
How to complain if you’re a small business
If you’re a small or medium-sized enterprise (SME) and you're unhappy with a product or service, follow these steps to make a complaint. -
Consumer Duty: the art of the possible in a year
Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG. -
Amerdeep Somal appointed as Complaints Commissioner
The Financial Conduct Authority (FCA), the Prudential Regulation Authority (PRA) and the Bank of England have today announced the appointment of Amerdeep Somal as Complaints Commissioner. -
About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.