Search results

Showing 91 to 100 of 1402 search results for complaints data 2011.

91. FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears

    Press Releases Published: 29/10/2014 Last modified: 29/10/2014
    Between 1 October 2011 and 31 July 2012, call handlers at YBS, dealing with customers in payment difficulties, failed to deal properly with these customers in order to identify promptly the ... These issues were not spotted because weaknesses in checking

92. Ensuring the UK remains open for business – requirements for foreign-owned firms

    Speeches Published: 13/11/2013 Last modified: 14/11/2013
    Speech by Clive Adamson, Director of Supervision, at the Association of Foreign Banks, London. This is the text of the speech as drafted, which may differ from the delivered version.

93. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.

94. FCA and PSR Boards appoint new members to decision-making committees, including new chair and two deputy chairs

    Press Releases Published: 21/09/2015 Last modified: 21/09/2015
    Until 31 March 2014 Elizabeth was Chair of the Office for Legal Complaints. ... In June 2002 she was awarded a CBE for services to data protection.

95. FSA bans and fines insurance broker Harbinder Panesar £212,237 for misappropriating money from his business and selling worthless policies

    Press Releases Published: 15/01/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) today banned insurance broker, Harbinder Panesar, from working in the financial services industry and fined him £212,237.

96. REP025 data item: FAQs

    Tasks for firms Published: 26/10/2023 Last modified: 17/04/2024
    Find out more about how to complete REP025, for on-going reporting of complaints and revenue data by principal firms on their appointed representatives (ARs) and introducer appointed representatives (IARs).

97. Data

    Last modified: 18/04/2024
    All data published by the Financial Conduct Authority.

98. Closed complaints

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints closed by product group and firm type.

99. PPI refund scams

    Scams Published: 30/08/2019 Last modified: 19/08/2021
    Find out why you should be wary if you’re called out of the blue and told you’re owed a refund for mis-selling of PPI.

100. Firm handling of complaints during coronavirus

     Firms Published: 01/05/2020 Last modified: 12/05/2021
     Find out about how firms should handle complaints during coronavirus.