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Showing 71 to 80 of 1402 search results for complaints data 2011.

  1. Information on super complaints received by the FCA - March 2022

    FOI Release Date of Release: 17/03/2022
    The FCA answers questions regarding super complaints it has received.

  2. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.

  3. FCA review of automatic renewal of fixed term bonds

    News stories Published: 15/07/2013 Last modified: 15/07/2013
    We have completed one aspect of our work on automatic renewal, which looked into firms’ contract terms and practices regarding automatic renewal of fixed term bonds.

  4. Time is running out: the pressure is on to prioritise PPI

    PPI Press Releases Published: 22/08/2019 Last modified: 22/08/2019
    With one in five Brits reporting they’ve left making a decision to the last minute and with a week to go to the PPI complaints deadline, the time for decision-making is now.

  5. FCA operating service metrics 2021/22

    Data Published: 19/07/2022 Last modified: 20/12/2023
    The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22.

  6. New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017.

  7. The FCA launches review into price comparison websites

    Press Releases Published: 24/11/2013 Last modified: 09/12/2016
    Look at the possible inappropriate use of consumers’ data, or people being directed towards unauthorised insurers; and. ... Check firms are doing the basics, such as complying with all relevant FCA regulatory responsibilities and clearly explaining

  8. Investors in CF Arch cru funds must ask adviser for review

    News stories Published: 17/12/2012 Last modified: 23/04/2013
    Investors in the CF Arch cru Investment and Diversified funds will be asked if they want their investment reviewed to see if they are entitled to compensation. Find out more about the consumer redress scheme.

  9. Our Perimeter Report

    Annual reports Published: 20/07/2022 Last modified: 05/04/2024
    Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products

  10. FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid

    Press Releases Published: 29/08/2014 Last modified: 01/11/2016
    Firms have now handled over 13m PPI complaints (since 2007);. £16bn has been paid out in redress (since January 2011 – when the FCA began tracking payments);. ... Following FCA intervention the rates have now picked up. This improvement is also borne
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