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Showing 71 to 80 of 1337 search results for complaints data 2011.

  1. The FCA launches review into price comparison websites

    Press Releases Published: 24/11/2013 Last modified: 09/12/2016
    Look at the possible inappropriate use of consumers’ data, or people being directed towards unauthorised insurers; and. ... Check firms are doing the basics, such as complying with all relevant FCA regulatory responsibilities and clearly explaining
  2. Guess who’s back? Animatronic Arnie returns to raise awareness of PPI deadline

    Press Releases Published: 04/04/2018 Last modified: 04/04/2018
    The animatronic head of Arnold Schwarzenegger is back today to remind people to check whether they had payment protection insurance (PPI) and make a decision about whether to make a complaint before the deadline on 29 August 2019.
  3. The retrospective application of rules: feedback on the call for examples

    News stories Published: 22/01/2015 Last modified: 26/01/2015
    Individual complaints are decided on their own facts and do not make precedents. ... In the case of Arch Cru, the FSA’s view of these products was informed by a number of complaints that had been received.
  4. Coronavirus (Covid-19): Information for firms

    Firms Focus areas Published: 17/03/2020 Last modified: 26/08/2020
    Read about the FCA's work on preparing for coronavirus (covid-19), with information for all firm types.
  5. Investor protection in the UK: New tools, new challenges

    Speeches Published: 19/09/2014 Last modified: 19/09/2014
    Speech by Maggie Craig, Acting Head of Savings and Investments, at the FCA MiFID II Conference 2014. This is the text of the speech as drafted, which may differ from the delivered version.
  6. Relending by high-cost lenders

    Firms Multi-firm reviews Published: 06/08/2020 Last modified: 07/08/2020
    This report sets out our review findings of relending by firms in the high-cost lenders portfolio.
  7. Chief Executive speaks at APM about recent work and future challenges

    Speeches Published: 20/07/2016 Last modified: 20/07/2016
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at our 2016 Annual Public Meeting.
  8. Lloyds Banking Group fined £4.3 million for delayed PPI redress payments

    Press Releases Published: 19/02/2013 Last modified: 09/12/2016
    The Financial Services Authority (FSA) has fined three Lloyds Banking Group firms a total of £4,315,000 for failings in their systems and controls that resulted in up to 140,000 customers receiving delayed payment protection insurance (PPI) redress.
  9. Financial services regulation and enforcement: recent developments and emerging issues

    Speeches Published: 09/10/2013 Last modified: 10/10/2013
    Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the NERA Economic Consulting seminar, London. This is the text of the speech as drafted, which may differ from the delivered version.
  10. FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears

    Press Releases Published: 29/10/2014 Last modified: 29/10/2014
    Between 1 October 2011 and 31 July 2012, call handlers at YBS, dealing with customers in payment difficulties, failed to deal properly with these customers in order to identify promptly the ... These issues were not spotted because weaknesses in checking