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Showing 61 to 70 of 1404 search results for complaints data 2011.

  1. FCA data show 5% drop in complaints in the second half of 2018

    Press Releases Published: 18/04/2019 Last modified: 11/04/2024
    The FCA has published the complaints figures for regulated firms for the second half of 2018.

  2. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    The Financial Conduct Authority to gather evidence on how the PPI complaints process is working. ... Since January 2011, firms have handled over 14m PPI consumer complaints about the sale of PPI, upholding over 70% and paying £17.3bn compensation.

  3. Authorised electronic money institution (authorised EMI)

    Last modified: 22/09/2017
    PSD2 introduces a number of changes to requirements applicable to authorised EMIs.The Treasury has implemented these through the PSRs 2017, which amend the EMRs 2011. ... The key changes for authorised EMIs include those relating to Conduct of

  4. 2017 Disclosure Log

    Last modified: 16/11/2023
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2017. 

  5. Key features of logbook loans and the market

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Find out about the features and trends in the logbook loans market.

  6. FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd

    Press Releases Published: 03/07/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put

  7. Reporting requirements: payment service providers and e-money issuers

    Tasks for firms Published: 12/05/2015 Last modified: 12/03/2024
    The FCA provides the information and data we need from you to meet your regular reporting requirements, including details on how to submit your report.

  8. More choice and better protection for users of electronic money

    News stories Published: 28/04/2011 Last modified: 23/04/2013
    You will be better protected when using electronic money (e-money) after the second Electronic Money Directive is implemented in the UK on 1 May 2011 through the Electronic Money Regulations 2011. Find out what this will mean for you.

  9. Electronic money and payment service providers: conduct of business requirements

    Tasks for firms Published: 29/07/2015 Last modified: 30/08/2023
    Read more about how conduct of business requirements affect payment service providers (PSPs) and electronic money issuers.

  10. Reporting requirements: sale and rent back firms

    Tasks for regulated firms Published: 12/05/2015 Last modified: 09/02/2023
    Sale and rent back firms have had a full reporting regime since 2011. Find out what your firm needs to do.
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