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Showing 31 to 40 of 1334 search results for complaints data 2011.

  1. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.
  2. Technical information on the aggregate data

    Data Published: 06/05/2016 Last modified: 16/07/2020
    We publish complaints data every six months for firm returns with a half-year period ending between 1 January and 30 June (H1) and between 1 July and 31 December (H2). This page provides more information about how the FCA collects and reports these
  3. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.
  4. Key features of logbook loans and the market

    Tasks for regulated firms Published: 06/08/2015 Last modified: 07/07/2016
    Find out about the features and trends in the logbook loans market.
  5. 2013 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2013. 
  6. Just one day left to act: PPI complaints deadline is tomorrow

    PPI Press Releases Published: 28/08/2019 Last modified: 30/08/2019
    The FCA issues final reminder to UK consumers - PPI won't be back
  7. Payment Protection Insurance (PPI) monthly payouts graph [pdf]

    Data Published: 15/10/2013 Last modified: 04/08/2016
    The graphs show a significant increase in redress paid by the firms following the High Court judgment, in April 2011, in favour of our PPI measures. Since the judgment, all firms should have been dealing with complaint backlogs built up during the
  8. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 
  9. 2015 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. 
  10. 2014 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2014.