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Showing 21 to 30 of 1401 search results for complaints data 2011.
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Aggregate complaints data: 2019 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. -
Service standards 2018/19
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
Service standards 2019/20
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20. -
Aggregate complaints data: 2020 H1
This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2020, between 1 January and 30 June 2020. This includes the latest trends and analysis by product group. -
FSA - CP11/8 [pdf]
Consultation FSA - CP11/8 - The FSA's Consultation paper CP11/08 is entitled 'Data Collection: Retail Mediation Activities Return and complaints data'. -
FCA publishes PPI complaints deadline Progress Report
The Financial Conduct Authority (FCA) has today published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work. -
FCA publishes complaints data for the second half of 2012
We have published the latest complaints data showing complaints to financial services firms between July and December 2012. -
Aggregate complaints data: 2022 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2022, between between 1 July and 31 December 2022. This includes the latest trends and analysis by product group. -
Financial Services Register
The Financial Services Register is a public record of firms, individuals and other bodies that are PRA and/or FCA authorised. Search the register to find out if a firm is registered.