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Showing 151 to 160 of 1401 search results for complaints data 2011.
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Aggregate complaints data to 2020 H2 [xlsx]
Aggregate sector wide firm complaints data for 2020 H2. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2022 H1 [xlsx]
Firm level complaints data 2022 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Aggregate complaints data to 2019 H1 [xlsx]
Aggregate sector wide firm complaints data for 2019 H1. Including opened, closed, upheld, speed of closure and redress. -
Understanding complaints root cause analysis
We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical -
IRHP: background to the review
Information on why the review was conducted. -
Aggregate complaints data to 2018 H2 [xlsx]
Aggregate sector wide firm complaints data for 2018 H2. Including opened, closed, upheld, speed of closure and redress. -
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Aggregate complaints data to 2017 H2 [xlsx]
Aggregate sector wide firm complaints data for 2017 H2. Including opened, closed, upheld, speed of closure and redress. -
Aggregate complaints data to 2018 H1 [xlsx]
Aggregate sector wide firm complaints data for 2018 H1. Including opened, closed, upheld, speed of closure and redress. -
Adviser reporting requirements
The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant.