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Showing 101 to 110 of 1332 search results for complaints data 2011.

  1. Reporting complaints

    Tasks for regulated firms Published: 06/08/2015 Last modified: 04/11/2016
    The Dispute Resolution (DISP) rules require firms to send us reports on volumes of complaints.
  2. Aggregate complaints data charts 2015 H2 [pdf]

    Data Published: 24/03/2016 Last modified: 30/03/2016
    Aggregate complaints charts: 2015 (H2). Including opened, closed, upheld, speed of closure and redress.
  3. Aggregate complaints data charts 2014 H2 [pdf]

    Data Published: 27/03/2015 Last modified: 27/03/2015
    Aggregate complaints charts: 2014 (H2). Including opened, closed, upheld, speed of closure and redress.
  4. Complaints data 2016 H1 summary info [pdf]

    Data Published: 06/10/2016
    Latest statistics summary for complaints data for 2016 H1.
  5. Aggregate Complaints Data 2013 H1 [xls]

    Data Published: 10/10/2013 Last modified: 16/10/2013
    Aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress.
  6. FSA - FS11/2 [pdf]

    Feedback statements Published: 28/03/2011 Last modified: 30/05/2013
    Feedback FSA - FS11/2 - This Feedback Statement reports on the main issues arising from Discussion Paper 10/1, Consumer complaints (emerging risks and mass claims).
  7. Aggregate complaints data 2016 H2 [xlsx]

    Data Published: 26/04/2017
    Aggregate sector wide firm complaints data for 2016 H2. Including opened, closed, upheld, speed of closure and redress.
  8. Aggregate complaints data to 2018 H2 [xlsx]

    Data Published: 18/04/2019
    Aggregate sector wide firm complaints data for 2018 H2. Including opened, closed, upheld, speed of closure and redress.
  9. Aggregate complaints data to 2017 H2 [xlsx]

    Data Published: 19/04/2018
    Aggregate sector wide firm complaints data for 2017 H2. Including opened, closed, upheld, speed of closure and redress.
  10. Aggregate complaints data to 2019 H2 [xlsx]

    Data Published: 16/04/2020
    Aggregate sector wide firm complaints data for 2019 H2. Including opened, closed, upheld, speed of closure and redress.