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Showing 101 to 110 of 1402 search results for complaints data 2011.
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Payment protection insurance complaints deadline Final Report
This report reviews the impact of the 29 August 2019 deadline for new PPI complaints and the 2-year consumer communications campaign that preceded it. -
FSA Complaints data 2006 to 2008 [pdf]
Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2006 to 2008 [xls]
Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress. -
FSA Commentary on FSA Complaints Data 2009 H2 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2009 H2 including highlights. -
PPI complaints handling update
We are aware that the volume of PPI checking enquiries and complaints sent to firms increased significantly during August 2019 in the run-up to the complaints deadline on 29 August. As a result, firms will not be able to meet their normal complaint -
FSA Commentary on FSA Complaints Data 2010 H1 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2010 H1 including highlights. -
Aggregate complaints data: 2019 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. -
Antony Townsend to be new Complaints Commissioner
The Bank of England and the Financial Conduct Authority (FCA) have today announced the appointment of Antony Townsend as Complaints Commissioner. ... We are pleased that Antony has been appointed as Complaints Commissioner and value the impartial -
Aggregate complaints data: 2020 H2
This page focuses on complaints that financial services firms reported to us during the second half (H2) of 2020, between 1 July and 31 December 2020. This includes the latest trends and analysis by product group. -
Complaints handling review findings
The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints.