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Showing 41 to 50 of 445 search results for also required to publish complaints data.

  1. FCA confirms greater access for SMEs to the Financial Ombudsman Service

    Press Releases Published: 16/10/2018 Last modified: 16/10/2018
    The Financial Conduct Authority (FCA) has today confirmed plans to extend access to the Financial Ombudsman Service (‘the ombudsman service’) to more small and medium-sized enterprises (SMEs).
  2. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 
  3. FCA sets out potential remedies to tackle concerns about general insurance pricing

    Press Releases Published: 04/10/2019 Last modified: 04/10/2019
    The FCA has today published the interim report of its market study into the pricing of home and motor insurance.
  4. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 
  5. Our Rule Review Framework

    Corporate documents Published: 12/07/2023 Last modified: 10/01/2024
    The FCA have developed a draft Rule Review Framework to explain how it plans to monitor and review how its rules are working in practice.
  6. Fast-growing firms (FGFs) multi-firm review

    Multi-firm reviews Published: 10/03/2023 Last modified: 13/03/2023
    We summarise our findings and set out our expectations of FCA solo-regulated fast-growing firms to identify, assess and manage the risks arising from their activities.
  7. Principal firms who have Credit Broking permissions: Good practice and areas for improvements

    Good and poor practice Published: 23/04/2024 Last modified: 23/04/2024
    We assessed the key harms and drivers of harm caused by ARs and IARs who undertake credit broking. We found some examples of good and poor practice that we'd like to share with firms, as we think they can improve their practices.
  8. Defined Benefit (DB) transfers – further update on our work

    Multi-firm reviews Published: 05/06/2020 Last modified: 24/08/2020
    We set out further findings from our assessment of the suitability of defined benefit (DB) transfer advice, as part of a package of measures to improve standards in this area.
  9. Our Perimeter Report

    Annual reports Published: 20/07/2022 Last modified: 05/04/2024
    Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products
  10. 2019 Disclosure Log

    Last modified: 20/03/2024
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019.