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Showing 151 to 160 of 443 search results for also required to publish complaints data.

  1. Market Watch 67

    Newsletters Published: 28/05/2021 Last modified: 28/05/2021
    Newsletter on market conduct and transaction reporting issues.

  2. Consumer credit – Ongoing service and end of agreement

    Consumer credit firms Published: 26/04/2019 Last modified: 03/02/2023
    We outline why your commitment to customers does not end after they enter into an agreement with you.

  3. FSA publishes the results of a mystery shopping review into the quality of investment advice in banks and building societies

    Press Releases Published: 13/02/2013 Last modified: 23/11/2021
    The Financial Services Authority (FSA) has published the results of a mystery shopping review, carried out between March and September 2012, looking into the quality of investment advice given by banks and building societies.

  4. Business interruption insurance test case – Insurer claims data

    Data Published: 31/03/2023 Last modified: 31/03/2023
    The FCA gathers information regularly from all affected insurers on the progress of their non-damage business interruption insurance claims, and publishes this data.

  5. Post-implementation review of the Retail Distribution Review

    News stories Published: 16/12/2014 Last modified: 06/01/2017
    We publish the findings from the first stage of our post-implementation review of the Retail Distribution Review. ... achieve. The majority of rules were required to be implemented by the end of 2012.

  6. Our approach to supervision

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public.

  7. CP13/12: CRD IV for investment firms

    Consultation papers Published: 10/10/2013 Last modified: 30/08/2015
    CRD IV is the EU implementation of Basel III for banks, which also applies to investment firms. ... We will consider your feedback and publish a policy statement later in 2013 so firms have the final rules available before 1 January 2014.

  8. The Financial Resilience Survey data

    Data Published: 04/04/2024 Last modified: 04/04/2024
    The FCA presents the results of the final Financial Resilience Survey issued in October 2023.

  9. Firm handling of complaints during coronavirus

    Firms Published: 01/05/2020 Last modified: 12/05/2021
    Find out about how firms should handle complaints during coronavirus.

  10. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.
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