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Showing 11 to 20 of 445 search results for also required to publish complaints data.

  1. Keeping your firm's details up to date

    Tasks for firms Published: 03/05/2015 Last modified: 29/08/2023
    Learn how to keep your firm’s details up to date, and about the Firm Details Attestation and Directory Persons' Attestation.

  2. FCA performance scorecard - comparison metrics for personal current accounts 2020

    Data Published: 09/01/2020 Last modified: 15/01/2021
    This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider.

  3. FCA publishes Insurance Distribution Directive consultation

    Press Releases Published: 06/03/2017 Last modified: 06/03/2017
    The Financial Conduct Authority (FCA) has today published the first of its two consultation papers on the implementation of the Insurance Distribution Directive (IDD).

  4. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data Published: 14/01/2021 Last modified: 14/01/2021
    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.

  5. Change to aggregate complaints data: first half (H1) of 2013

    Focus areas Published: 06/05/2016 Last modified: 13/06/2016
    The follow change was made to the aggregate complaints data from 2013 H1.

  6. Market Watch 72

    Newsletters Published: 11/01/2023 Last modified: 11/01/2023
    In this Market Watch, we outline our recent findings on the quality of service provided by Approved Publication Arrangements (APAs) and Approved Reporting Mechanisms (ARMs), collectively known as Data Reporting Services Providers (DRSPs), to clients

  7. The Financial Conduct Authority finalises rules on complaints and call charges

    Press Releases Published: 23/07/2015 Last modified: 07/02/2022
    Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA).

  8. Privacy notice

    Last modified: 16/04/2024
    The FCA's privacy notice explains how and why it uses your personal data.

  9. FCA launches general insurance market study

    Press Releases Published: 31/10/2018 Last modified: 31/10/2018
    The Financial Conduct Authority (FCA) has today set out the issues it will focus on as part of a market study into how general insurance (GI) firms charge their customers for home and motor insurance.

  10. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.
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