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Showing 41 to 50 of 216 search results for also required to publish complaints data on their website.
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Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Firm specific complaints data
The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel. -
Complaints data
The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products. -
Principals and appointed representatives
If you’re a principal firm for an appointed representative (AR), find out what your responsibilities are and when to notify the FCA. -
Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
What we publish
We publish a wide range of publications: consultations, policy papers, decision-making documents, research and other useful information. Find out more about the types of documents available. -
Complaints data: January to June 2016
We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products. -
Change to aggregate complaints data: first half (H1) of 2013
The follow change was made to the aggregate complaints data from 2013 H1. -
General insurance value measures
We've introduced new rules on reporting data on value measures in the general insurance market. -
FCA performance scorecard - comparison metrics for personal current accounts 2020
This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider.