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Showing 102 to 111 of 1171 search results for about payment protection insurance.
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Payment protection insurance
Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams. -
Competition in the interests of consumers
Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version. -
British Steel Pension Scheme: Tools for firms
The FCA rules require firms to assess any advice they gave to BSPS members to transfer out and pay redress if it was unsuitable and caused the consumer a loss. Find out more about the tools firms need to use and read the supporting documents. -
FCA publishes PPI complaints deadline Progress Report
The FCA has published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work. -
Regulation - supporting vibrant markets
Speech by Martin Wheatley, CEO of the Financial Conduct Authority, delivered at the Future of Financial Services event in London. This is the text of the speech as drafted, which may differ from the delivered version. -
Our Perimeter Report
Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products -
Guess who’s back? Animatronic Arnie returns to raise awareness of PPI deadline
The animatronic head of Arnold Schwarzenegger is back today to remind people to check whether they had payment protection insurance (PPI) and make a decision about whether to make a complaint before the deadline on 29 August 2019. -
Service standards 2019/20
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20. -
Aggregate complaints data charts 2016 H1 [pdf]
These charts look at total number of complaints opened and total number excluding Payment Protection Insurance (PPI), complaints broken down by product type and the top five most complained about products or services in 2016 H1, percentage of total -
Aggregate complaints data: 2020 H2
This page focuses on complaints that financial services firms reported to us during the second half (H2) of 2020, between 1 July and 31 December 2020. This includes the latest trends and analysis by product group. -
Complaints data items: FAQs
Complaints data items: FAQs